I’m Meloney Syms — your go-to guide for all things polished, poised, and professional. I started Polished Presence Consulting to help you shine in every social and business moment. With 15 years of experience in protocol and a dynamic background in communications, tourism, and public service, I specialize in helping individuals and teams present themselves with polish, purpose, and poise.
I began my professional journey in broadcasting in 1990, and in 1993, I pursued a Bachelor’s degree in Mass Communications from the University of South Florida. After graduating in 1997, I joined the Cayman Islands Department of Tourism in public relations—laying a strong foundation in messaging and promoting the Cayman Islands’ unique identity, both regionally and internationally.
I later transitioned into tourism training and product development, where I discovered a deep passion for mentoring the next generation through educational tourism programs. Following the devastation of Hurricane Ivan, I returned to college and earned a Master’s degree in Tourism from Florida International University (FIU) in 2006.
In 2007, I stepped into the world of formal protocol, receiving essential training from the Protocol School of Washington. I went on to serve as both Protocol Officer and later as Chief of Protocol for the Cayman Islands Government. In these roles, I advised dignitaries, managed high-level events, and trained professionals across sectors to navigate social and professional spaces with confidence.
Today, through Polished Presence Consulting, I draw from every chapter of my career to guide individuals and teams in mastering etiquette, cultural awareness, and event protocol—helping them navigate social and professional occasions with confidence, grace, and poise, all while enjoying the journey.
Because confidence isn’t just about knowing what to do—it’s about feeling ready, composed, polished, and having fun wherever life takes you.